You can give a trusted friend, relative, partner, or attorney permission to talk with us about your assessment and act for you on matters related to your case. This person is called an “authorized representative.”
An authorized representative can:
You should complete the Authorized Representative Designation Form if:
If you already have a legal document that authorizes someone to act for you under New York State law, NYMC can accept a copy of that document in place of the Authorized Representative Designation Form. You can mail or fax us as described below.
Examples of documents that we accept for this purpose are a court order establishing guardianship or a power of attorney form.
FAX: (917) 228-8601
MAIL: New York Medicaid Choice, P.O. Box 5009, New York, NY 10274
Once New York Medicaid Choice receives your completed Authorized Representative Designation Form, the information will be added to your record. If there is an issue with your form, a counselor will reach out to you by phone.
You may remove an authorized representative by calling New York Medicaid Choice at 1-800-505-5678; TTY users: 1-888-329-1541. You can call Monday through Friday from 8:30 a.m. – 8:00 p.m. and Saturday from 10:00 a.m. – 6:00 p.m. We are closed on state holidays.
QUESTIONS: If you have any questions, call New York Medicaid Choice and a counselor will be glad to assist you. Our counselors can help you in any language.