Non-Discrimination statement

New York Independent Assessor Program complies with all Federal and State civil rights laws. The New York Independent Assessor Program does not discriminate, exclude, or treat anyone differently on the basis of age, race, creed, color, national origin, sexual orientation, gender identity or expression, military status, sex, disability, predisposing genetic characteristics, family status, marital status, or domestic violence victim status. 

The New York Independent Assessor Program does not discriminate against anyone who has opposed practices forbidden under the laws or who has filed a complaint, testified, or assisted in any civil rights proceeding.

The New York Independent Assessor Program provides free aids and services to people with disabilities to communicate effectively with us. These include sign language interpreters and information in large print or other formats.

The New York Independent Assessor Program provides free language services to people whose primary language is not English. Services include qualified interpreters and information written in other languages.

If you need these services, call 1-855-222-8350.

If you believe New York Independent Assessor Program has failed to provide these services or has discriminated against you on any basis under the law, you can make a complaint by phone, mail, or fax. 

You can call 1-855-222-8350 (TTY: 1-888-329-1541).

You can mail a letter to:

New York Medicaid Choice 
P.O. Box 5016 
New York, NY 10274

You can fax a letter to: 1-917-228-8899

You can also call the State Department of Health Complaint Line at 1-800-206-8125 Monday through Friday, 8:30 am to 4:30 pm.

You can file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, by mail, phone, or online through the Office for Civil Rights Complain Portal at ocrportal.hhs.gov/ocr/portal/lobby.jsf